Returns & Exchanges
At Mars Men, we want to ensure your fit is perfect, which is why we offer a 30-day hassle-free return window for all unworn apparel. If your purchase doesn't meet your expectations, our streamlined process makes exchanges and refunds simple.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing