Frequently Asked Questions
Everything you need to know about your Mars Men experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
How do I process a return or exchange?
If you aren't satisfied with your fit, you can return unworn items with tags attached within 30 days of delivery. Use our online portal to generate a prepaid return label.
How do I know which size will fit me best?
Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite existing garments for the most accurate fit.
What payment methods do you accept?
Mars Men accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.
Are your materials sustainably sourced?
We are committed to quality and ethics. 80% of our current collection is crafted from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.